“We went from 0 to ₹32 Lakhs+ in Amazon sales in just a few months.” Digital-Top isn’t just an agency — they’re a growth engine. Happy Singh and his team understood our brand, optimized our product listings, ran targeted ads, and helped us scale. Transparent, accountable, and performance-driven. Highly recommend to every manufacturer who wants results.
Customer Retention & CRM Setup
Why Customer Retention Matters
Acquiring a new customer is 5x more expensive than retaining an existing one. That’s why brands that focus on lifetime value (LTV) end up dominating their markets. We help you convert first-time buyers into loyal brand advocates.
Our CRM & Retention Strategy
- CRM setup and automation with tools like Zoho, HubSpot, or Mailchimp
- Customer segmentation based on behavior, geography, and RFM score
- Welcome, re-engagement, cart recovery, and loyalty email flows
- WhatsApp broadcasts and personalized customer journeys
- Post-purchase nurturing campaigns and review generation
Retention Channels We Use
We strategically blend Email, SMS, and WhatsApp to re-engage customers and increase repeat sales. All campaigns are backed by A/B testing and performance analytics.
Results That Stick
For a gifting brand, we implemented CRM automations that boosted repeat purchases by 32% in 90 days. For another fashion client, abandoned cart recovery emails alone generated ₹1.5 Lakhs extra revenue in the first month.
Revenue Generated
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Average ROAS
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Ecommerce Specialists
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Experience
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What people say
Contact Information
Ready to scale your spiritual, décor, or gifting product business?
Phone
+91 9167719265Location
Head Office Office No:103, Rupal Industries, Near Jagruti Nagar Metro Station, Ghatkopar West, Mumbai, Maharashtra 400084
Delhi Branch Digital Top, 2nd Floor, OSB, Lajpat Nagar 4, New Delhi 110024Official Email
happysingh@digitaltop.inWHATSAPP US